Inspiring Business Performance Ltd (IBP Legal) are one of only 3 organisations to be awarded a Lexcel Assessment Licence by the Law Society, to deliver Lexcel assessments in the UK. Inspiring Business Performance Ltd (IBP Legal) has been delivering Lexcel for 22 years and we have considerable experience in working with the Legal sector. We work with a team of highly qualified Assessors from all areas of the country.
IBP Legal manages and assures the quality of its Lexcel assessment services by:
- Actively managing the performance of our team of Assessors who deliver this service by working with defined policies and procedures relating to how we will manage our customers
- Ensuring that regular performance review activities take place with our Assessors, including regular quality assurance, observations and feedback
- Encouraging customer feedback so that we may regularly monitor our team’s performance and our policies and procedures to enable us to deal with issues immediately, make any required changes and recognise positive feedback with our customers and our team
IBP Legal has built up a reputation amongst the legal sector for providing a high quality service and we consistently receive excellent feedback.
As well as providing Lexcel assessments, IBP Legal provide a range of services tailored to legal firms including Leadership and Management Development, Customer Satisfaction Surveys and consultancy support for the Valuing People Standard, BS 76000.