5 ways your law firm can stand out with customer service

01 Aug 2017
IBP's Lexcel team have put together five ways in which law firms can improve client relationships and help increase customer satisfaction.
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Rules proposed for new regime for becoming a solicitor lack detail

26 Jul 2017
Clarity is urgently needed around the new regulations underpinning the super exam framework before they are approved, the Law Society of England and Wales said today as it asked the Solicitors Regulation Authority (SRA) to publish greater detail about its latest proposals.
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LexisNexis report finds a significant disconnect between law firms and their clients

11 Apr 2017
LexisNexis UK, a leading provider of content and technology solutions, today announced that its latest report Amplifying the voice of the client finds evidence of a significant disconnect between law firms and their clients. While both lawyers and clients seem to be aware of the disconnect, their interpretations of the magnitude and underlying causes are different. 
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Gang duped law firms out of £390k in fees for false claims

30 Mar 2017
A gang figurehead who persuaded law firms to part with thousands of pounds for fake claims has been jailed.
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SRA warns of scammers targeting law firms

29 Mar 2017
The SRA has warned that law firms are being targeted by scammers who want to infiltrate IT systems.
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Celebrating 10 years of Excellence

24 Oct 2016
Congratulations to all the winners of the Law Society Excellence Awards! To see the full list of winners and highly commended nominations please follow the link below.
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Solicitors should give feedback on SRA plans amid threat to profession

01 Sep 2016
Solicitors are being urged to give their views on proposed changes to the SRA Handbook that would have a dramatic effect on their profession and clients by creating a two tier profession and significantly reducing client protections, depending on where solicitors work.
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Shortlist unveiled for Law Society’s 10th Excellence Awards

02 Aug 2016
The names of the brightest and best from the solicitor profession have been unveiled by the Law Society of England and Wales in their 10th annual Excellence Awards shortlist.
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New legal aid crime contracts for 2017

21 Jul 2016
The Legal Aid Agency (LAA) has just opened the tender for the 2017 criminal legal aid contracts. The LAA has also published the 2017 draft contract, which was consulted on with the Law Society, Legal Aid Practitioners Group and the Bar Council for three weeks.
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SRA’s new learning and development scheme ‘Continuing Competence’ in force from November 2016

08 Jul 2016
The deadline is fast approaching when all solicitors will need to have moved across and comply with the new Solicitors Regulation Authority (SRA) scheme for Continuing Competence.
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